Effective Date: 01.05.2025
This Privacy Policy outlines how BNS Facilities Management (“we,” “our,” or “us”) collects, uses, and protects any information you provide when you use our website.
Who we are
We are BNS Facilities Management, a Birmingham-based company providing professional security, cleaning, and facilities management services. Our website address is: https://bnsfacilitiesmanagement.co.uk.
Comments / messages
When you submit a message via our contact form, we collect the information you provide (such as your name, email address, and message content) solely for the purpose of responding to your inquiry.
We do not use this information for marketing unless explicitly requested and we do not share it with third parties.
Cookies
Our website may use basic cookies to ensure smooth functionality and user experience. These cookies do not collect personally identifiable information unless you submit it through a form.
If you wish to restrict or block cookies, you can do so via your browser settings.
Embedded content from other websites
Articles or pages on this site may include embedded content (e.g., videos, maps, or images from other websites).
Embedded content behaves in the exact same way as if you had visited the other website directly.
These websites may collect data about you, use cookies, or track your interaction with the embedded content if you have an account with them.
Who we share your data with
We do not share your data with third parties unless required by law or to respond to your specific inquiry (e.g., forwarding to our service team).
We do not sell or trade user data.
How long we retain your data
If you submit a message via our contact form, we retain the information long enough to respond and resolve your query.
We may retain it for internal record-keeping purposes, but not longer than is necessary.
What rights you have over your data
If you have sent us a message, you can request to receive a copy of the data we hold about you. You can also request that we erase any personal data we hold.
This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor messages may be checked through an automated spam detection service, but are not transmitted to external marketing platforms or third-party advertisers.
If you have any concerns or questions about your data, feel free to contact us via our website contact form.